Krista Kang, MPH, BHSc

1279 Main Street West • Hamilton, ON • L8S 4L8
Cell: 905-525-9140 • Email: kangk@mcmaster.ca

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Personal Statement

I am a goal-driven, dedicated and accountable professional with over 20 years of relevant experience in fast-paced hospital and residential settings. I would love the opportunity to apply my professional expertise and make valuable contributions at the 4LA3 Grand River Hospital.

Education

Masters of Public Health - McMaster University

3.90 GPA
Thesis: Understanding Roles of Healthcare Administrators in Hospitals
Supervisor: Dr. Sean Park

Bachelors of Health Sciences - University of Toronto

3.70 GPA

Professional Experience

Lead Residential Services Manager - Juravinski Cancer Centre, Hamilton, ON

Direct all administrative and personnel matters in a facility providing 24/7 care for elderly clients. Design, implement, and maintain a variety of systems and guidelines to ensure and monitor compliance to all program regulations. Recommend staffing needs, ensuring clients’ ongoing service needs are met. Address and resolve client and family complaints. Develop and introduce new processes to ensure the safety of the clients and the timely delivery of needed services. Maintain a highly productive, efficient, and quality-driven environment at all times, with a focus on client care and emotional support

• Developed a successful advertising campaign designed to recruit new healthcare providers after Alan Residential Services underwent a major transformation and expansion; oversaw all details concerning company’s expansion.
• Represent the Division Director at a variety of state meetings and conferences discussing agency activities and plans to maintain awareness of trends within the field.

Senior Program Transformation Manager - University Health Network, Toronto, ON

Leading the strategic convergence of clinical, innovation, and commercialization portfolios across UHN's Arthritis Program, Canada’s largest Arthritis program providing comprehensive approach to the management of bone, joint and connective tissues diseases. Through a collaborative between rheumatology, osteoporosis, hand, and orthopedics, the program is a leader in inspiring and delivering tomorrow’s care.

• Supported Program Directors for the Connecting GTA Project (Electronic Health Records) in addition to the Regional/Provincial Portfolio.
• Developing strategic internal and external communication plans for the Peter Munk Cardiac Centre.

Skills and Competencies

• Management
• Public Speaking
• Leadership
• Administration
• Organization Skills

Community Involvement

Panelist - Women in Science and Engineering Promotion - University of Toronto, Toronto, ON

Mentor - McMaster Pre-Med Society - McMaster University, Hamilton, ON

Largely adapted from: https://candocareer.com/PDF/Healthcare-Administrator-Resume.pdf